Registration Instructions

On this page, you will find step-by-step instructions on how to create your online profile, link your Town of Arnprior accounts (property taxes, utility bills) and access your billing details. 

Property Taxes

To register and subscribe to electronic tax notices, rate payers must follow these steps:

  1. On the iCity Online website, select Link and Register.
  2. To begin the registration process, select Show Me How.
  3. Select PT-Property Taxes from the drop-down list.
  4. Referring to your last bill, complete the following fields:
  • Jurisdiction: This will automatically populate for the Town of Arnprior. 
  • Roll: Enter your roll number as outlined on your Property Tax Bill, excluding the first seven (7) digits (4702 000). Enter the remaining digits in the same format as written on your bill (i.e. 12345678.0000)
  • Access Code / PIN: Enter your PIN as shown on the paper copy of your most recent tax notice. If you do not have a PIN, contact the Town of Arnprior either in-person at Town Hall (105 Elgin Street West, Arnprior, ON K7S 0A8) or by telephone at (613) 623-4231. 

5. To set your eBilling preferences, complete the following fields:

  • Please Notify me by Email that my Property Tax Notice is Ready: Select this check box to enable electronic property tax notices. Then, choose a delivery option:
    • I will View my Property Tax Notice Online: This is the default option for email delivery. If you select this option, you receive a bill notification email only.
    • Attach a PDF Copy of the Property Tax Notice to the Email: If you select this option, you receive an email with a PDF copy of the tax notice attached.
  • A hyperlink to access the tax notice may appear in the email in either case if the iCity Online website administrator included it during email template design.
  • Email Address: Enter the email address you want email notifications sent to.

6. Select Save.
7. To create your login credentials, complete the User Name, Email Address, Password, and Confirm Password fields.
If a roll has multiple owners, each owner can complete this process to create their own credentials with their own email. However, the tax notice is always issued in the main owner’s name (remaining consistent with iCity’s electronic BC tax notice).
Following is an example of a bill notification email sent when tax notices are generated:
8. Select Save. You receive a sign up confirmation email. Then, whenever the next new tax notice is generated and available to view online, you receive a bill notification email.

Screenshot of Add Property Tax Account Fields